GOT QUESTIONS? WE HAVE ANSWERS!

Who do you work with?

HSi works with public, private, for-profit and non-profit agencies who deliver, regulate and/or fund health and human services in the U.S.

We specifically LOVE to work with those entities who are looking to explore, plan for and implement innovative solutions that improve access to quality, efficient and outcomes driven care.

If this sounds like you . . .give us a call or drop us a line!

What is it that you really do?

We help your organization achieve its fully envisioned potential. What does that mean?

In partnership with you HSi identifies risks and opportunities that threaten your health and human service organization and then we develop the strategies and resources to respond in the most effective way possible to ensure you survive and thrive!


  • We monitor the external environment
  • We assess and evaluate your organizations strengths and challenges
  • We develop individualized plans and strategies that fit with the unique needs of your organization.
  • We deliver IMPACT that helps you and your clients succeed!

What do your services cost?

HSi typically works on either an access-based or project-based retainer contract depending of the needs of our clients. Because this work is a process that takes time and is impacted by many external forces (funding streams, policy makers, etc.) it is most efficient for our clients to approach our service this way as opposed to hourly.

We do offer hourly or project-based strategy session facilitation for one-time or introductory engagements to our work.

Call us and let’s talk about what type of service is right for you.

Is contracting services with HSi more efficient?

Absolutely!! And for many reasons:
  1. You are not paying a full-time employee and their benefits for work that has significant ebbs and flows.
  2. The work is too important to ignore, yet oftentimes can’t get the attention it needs from already very busy people.
  3. “Strategy Sessions” pack a powerful punch that can help an organization leap into action . . . Rather than a lengthy “bring em’ along” approach that often results in missed opportunities and revenue.
  4. An outside perspective can provide you objective guidance to help your focus and prioritize . . . Rather than trying to juggle too many steps.
  5. Our retainer approach means that you have access to “Instant manpower” for strategy and problem-solving . . .at the right time, in the right way!
  6. Because we work across systems and with multiple types of organization’s we have broad information resources and perspectives to give you a comprehensive look at your strategic challenge or innovative opportunity.
  7. Our cadre of experts means you ALWAYS get more than you bargained for!

How are HSi services typically paid for?

Public and private businesses and organizations pay for our resources in a variety of ways. In some instances we are a part of an organizations operating budget as a predictable operating expense. Other times nonprofits and government agencies may attach our work to special projects or capacity building grant efforts.

If this is something you are struggling with call us and maybe we can help.

What are the terms of payment for your services?

Most often HSi services are purchased on a retainer contract for 6 – 12 months at a time. A retainer fee equivalent to one month’s payment is collected at the time of the contract signing and the balance of the contract is paid in monthly installments for the remainder of the contract period.

What makes you different from other consultants?

HSi challenges our clients to look beyond perceived limitations and pursue INNOVATION that will take their organization and its impact beyond where it has ever dreamed of. Then we partner with them to achieve success!

We ask you, “what does your organization, your mission impact, your business, look like when it works to its fullest capacity?” Then we define specific strategies, resources and tools to get you there.

We provide the knowledge, skills and resources that will help your organization achieve and sustain a position of strength in leading the health and human service industry forward.

We work WITH you to achieve your vision of success!

How does HSi integrate into our organization?

HSi works within your structure providing supportive resources that strengthen the capacity of an organization, institution or leadership team by providing industry knowledge, skills, expertise and an objective perspective for helping take strategic action.

Our role serves to sustain and improve existing strengths, minimize risks, and add the additional capacity to get out and stay in front of the policy, practice and financial changes that may threaten your long-term success.

Are we not too small for you?

“Size” is more about mindset and mission for HSi – If your desire is to INNOVATE to improve your quality and effectiveness and expand your impact on health and human services – then we are the perfect partner for you.

How do you guarantee results you talk about?

Achieving results is a collaborative and cooperative process with all of our clients. We work in partnership to identify, develop and implement strategies that together will achieve their vision for success.

We guarantee the achievement of results by remaining in active communication, constant evaluation, adaptation and innovation that allows us to partner with our clients to achieve the right success at the right time and in the right way.